what is the most important shop – management, not only the management of the catering industry, no matter what the company’s development management is essential. How much is your company’s profit? The key factors that can take multiple. Fast food chain brand investment is now the choice of food and beverage business, want to know the success of the characteristics of fast food chain management skills, so in the future can be smooth sailing on the road. Management has the following three points to note:
characteristics of restaurant chain staff management: the spirit of ‘no happy employees, there is no satisfactory customer’. Make the training plan, regular training, and constantly improve their professional skills and comprehensive quality; constantly improve various rules and regulations, strict implementation; design reasonable incentive measures, the staff from the spiritual and material relatively satisfied, so as to maintain a good working attitude and positive working style.
characteristics of catering chain marketing management: advertising and public relations is an important means of promotion of food and beverage. In line with the trend of the market situation, in addition to POP advertising, not timely to do some promotional activities, in the interests of the interests of the case, the effect of advertising. Actively cooperate with the staff in the lobby, from the understanding of tourist market environment, to the customer classification within the region, to master all kinds of dining customers mentality or demand, clear business scope of the market, the continuous introduction of various promotional activities or leveraging the campaign, making something. Set up the customer file, put the customer opinion card, keep in touch with customers at any time, communicate with customers to keep a good relationship with the public relations.
features a restaurant chain cost control: to understand the sources of market supply, price, quality, raw materials to keep the rational use, eliminate waste; rational use of facilities and equipment, save energy such as water, electricity, and other disposable items; reasonable staffing, special posts, solidarity, their.
features a restaurant chain product quality: Food and beverage industry "product" in addition to the meal also includes services and the environment, and strictly control product quality, combined with the changes of the industry market, has introduced a new method, new taste eat innovative dishes; restaurant and restaurant business environment to coincide with the theme and is suitable for the majority of customer’s psychological needs often, to decorate the update, making changes to increase fresh; let the service can do to warm and generous meticulous and friendly service equal to anything.
management characteristics of food and beverage chain is not easy, not only to determine the characteristics of the restaurant chain management standards, but also requires the establishment of the characteristics of the management of food and beverage chain chain management strategy, etc.. How to apply the above management skills to practice, but also the individual’s ability to learn and comprehend.